Effective Date: June 25, 2024

Introduction

Welcome to [Your Cycling Coaching Business Name] ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL] and use our services, including our personalized online coaching provided through TrainingPeaks ("Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

Information We Collect

Personal Information

When you use our Services, we may collect personally identifiable information that you provide to us, such as:

• Name

• Email address

• Phone number

• Postal address

• Payment information

• Training data (including performance metrics, training schedules, and other information related to your training and fitness)

Non-Personal Information

We may also collect non-personal information about you, including but not limited to:

• Browser type

• Operating system

• IP address

• Device type

• Pages visited on our website

• Time and date of visit

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Services

• To personalize your coaching experience

• To process your transactions and send you related information, including purchase confirmations and invoices

• To communicate with you, including sending you updates, promotional materials, and other information

• To improve our Services and website

• To monitor and analyze usage and trends to enhance your experience

• To protect against and prevent fraud, unauthorized transactions, claims, and other liabilities

• To comply with legal obligations

How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

TrainingPeaks

As part of our Services, we use TrainingPeaks to deliver personalized online coaching. TrainingPeaks will have access to the personal and training data you provide. TrainingPeaks' use of your information is governed by their privacy policy, which we encourage you to review.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Services, provide the Services on our behalf, perform Service-related services, or assist us in analyzing how our Services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind